At www.mercoth.com, we are dedicated to delivering your carefully selected smart products with precision and care. Our shipping procedures are thoughtfully designed to ensure that innovative technology reaches you securely and reliably, supporting your family's health and comfort through dependable delivery timelines.
Every order undergoes meticulous inspection and secure packaging to protect your advanced devices. Orders are processed within 3–5 business days after payment confirmation. During peak seasons or special promotions, processing may extend to 5–7 business days to uphold our quality assurance standards. You will receive email updates at key stages, including notifications if any unforeseen delays impact our standard processing schedule.
Once your order departs our fulfillment center, domestic shipments within the United States typically take 7–14 business days via standard delivery. International shipments to supported regions require 14–21 business days, accounting for customs clearance and our commitment to safe handling of sensitive electronics. These extended timeframes reflect our collaboration with trusted carriers who specialize in transporting technology products with care.
We currently ship to: United States, Canada, United Kingdom, European Union countries, Australia, Japan, and select markets in Asia and the Middle East. Available destinations are displayed during checkout based on our current logistics network.
We are pleased to offer Free Shipping (US$0 shipping fee) on all orders with no minimum purchase required.
Domestic Orders: 7–14 business days
International Orders: 14–21 business days
All orders are shipped via standard shipping service, completely free of charge — no hidden costs or minimum order value.
Orders are processed within 3–5 business days before dispatch.
Delivery times are estimates and may vary based on destination, customs procedures, local postal services, and external factors.
A shipping confirmation email with tracking details will be sent once your order is shipped.
We are committed to providing transparent, worry-free shipping — every order qualifies for free shipping, always.
International orders may be subject to customs duties, taxes, or import fees based on the destination country's regulations. These charges are the responsibility of the customer and are not included in the order total. Unclaimed parcels may incur a restocking fee plus return shipping charges. We recommend checking with your local customs office for specific import regulations before ordering.
For security and to ensure proper handling of your smart devices, we require signature confirmation upon delivery for all orders. Multiple delivery attempts will be made if needed before items are returned to our facility. Reshipment fees may apply for returned packages. We cannot deliver to PO boxes or freight forwarding addresses due to the sensitive nature of our technology products.
Tracking information is provided via email once your order ships, allowing you to monitor its journey. Our dedicated support team at [email protected] is available to assist with tracking inquiries, delivery updates, and international customs guidance to ensure a smooth delivery experience for your smart technology products.
Pre-order items or specially configured smart devices may require additional processing time before shipping. Holiday periods and severe weather conditions may temporarily affect shipping schedules, during which we implement protective measures to safeguard your orders until normal operations resume.
