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    mercoth

    Contact Us


    At MERCOTH, we are dedicated to supporting your journey toward a healthier, more comfortable lifestyle through our curated selection of smart products. Our customer service team specializes in assisting with inquiries about our intelligent health and wellness devices, order processing, or any policy-related questions. We are committed to providing thoughtful, personalized support to ensure our technology seamlessly integrates into your daily routine. Please allow us 3-5 business days to respond to your inquiries as we carefully address each query to offer the most accurate and helpful guidance. During peak seasons, response times may extend to 5-7 business days, but we assure you that our team is working diligently to assist you as promptly as possible.

    E-mail: [email protected]
    Phone:    （+1）2172918657

    Business Address:Flat 21, 6/F, Block A, Kale Industrial Centre, 5-21 Pak Tin Par Street, Tsuen Wan, Hong Kong

    Business Hours: Monday to Friday, 9:00 AM - 5:00 PM (EST)

    Our experts in smart health technology are here to guide you through product features, usage tips, and troubleshooting to maximize the benefits of our innovative devices for you and your family. Whether you need assistance setting up a new gadget, understanding its health monitoring capabilities, or navigating our extended return policy—which allows returns within 14 days or more from delivery—we are eager to help. We pride ourselves on delivering solutions that enhance your well-being, and our support extends beyond typical business interactions to ensure your complete satisfaction with every MERCOTH product.

    Thank you for trusting MERCOTH to bring intelligent, health-focused technology into your home. We are honored to be part of your pursuit of a balanced and serene life and look forward to helping you achieve greater comfort and vitality through our innovative offerings.